Collections that know the whole account
Nobody wants to chase a customer who already promised to pay, or one in the middle of a dispute. duebird watches every open invoice, reads the whole account before it writes, and drafts the follow-up a careful person would send.
Hi Dana, a quick note on INV-00377 for the March service visits, now 14 days past due. I've attached the invoice and the signed work orders again. Could you let me know when it's scheduled?
Drafted by duebirdHow it runs
From an invoice going late to the money arriving
Every open invoice is watched
Several times a day duebird checks each customer with money out for anything new: an invoice coming due, one crossing a days-late mark, a promise broken, or the customer writing back about an invoice.
It reads the whole position
Before writing anything, duebird reads every open invoice with its balance, the promises and disputes, the emails already exchanged, the reminders already sent and how this customer usually pays.
The follow-up is drafted, not sent
The draft lands in your mailbox, in the right thread, to the right contact, with the invoice attached. It says it was drafted by duebird and what to check. You edit if you like and press Send.
Replies become records
When the customer answers, duebird reads the reply and proposes what it means: a promise to pay by a date, a dispute about an invoice, a new AP contact. You confirm it once, and the next follow-up respects it.
The right accounts get a call
A customer 30 or more days overdue, with no dispute and no promise in date, is put on your list of people somebody should call. Drafts that are no longer needed (paid, cancelled, disputed or promised) are withdrawn by themselves.
What it handles
Receivables, without the chasing spreadsheet
Context-aware drafts
Each follow-up is written from the customer's position and history, in the thread where the conversation already is.
in-threadmulti-invoice
Promises to pay
Recorded from replies, checked against what arrives, kept when paid in full and marked broken the day after they lapse.
promise tracking
Disputes
A disputed invoice is held out of every reminder until the dispute is resolved.
dispute hold
Statements and aging
A customer statement on screen or as a PDF, and an aging view by bucket for every customer and currency.
statementsaging buckets
Payment behaviour
Days to pay, punctuality, trend and promises kept, calculated from the invoices themselves, never guessed.
days to paytrend
Customer memory
Past emails, documents and notes are searchable, and standing instructions ("never chase before the 15th") are followed.
searchinstructions
Per-customer settings
Turn drafting off for a customer you'd rather handle personally.
drafting off
Always current
A draft is withdrawn if what it asks about gets paid, cancelled, disputed or promised, and checked again at send.
self-retiring drafts
Sales can see it too
Anyone on the account can ask "is Northline up to date?" and get an answer from the records.
read-only seats
30 minutes, your paperwork
Bring your aging report
We'll show you what duebird would draft for your oldest accounts.