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For AR and billing teams

Start the day with drafts, not a blank invoice

You know which customer needs the PO number in the header and which one won't pay without the signed work order. duebird learns that from you once, does the copying, and leaves you the checking, the sending and the customer conversations.

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Inbox / Monday
Good morning, Maya2 need you
11 draft invoicesReviewBackup attached
2 questions only you can answerAnswerA new customer, and how many boxes are in a case
3 payments matchedConfirmShort payments named
4 reminders draftedReadReady to go
Arrived since Friday: 14 documents

A normal week

What your week looks like

Monday

Drafts are waiting.

Everything that arrived over the weekend has been read. Eleven invoices are drafted with their backup attached. Two questions need you: a new customer, and how many boxes are in a case.

Tuesday

A partial shipment.

The warehouse sends a delivery note for 38 of 40 cases. The draft bills 38. The other 2 wait on the order until they ship.

Wednesday

A wire for $18,400 arrives.

The remittance names two invoices, and one was short by a discount. You confirm the match in one step.

Thursday

Follow-ups.

Three invoices crossed 14 days late. Reminders are drafted in your mailbox, each to the right contact with the invoice attached. One customer has a dispute open, so they don't get one. You edit one line and send.

Friday

No month-end pile.

Invoices went out as the work was done, so there's nothing to catch up on.

Your customers' rules

Written down once, followed every time

The things you carry in your head become part of each customer's record. duebird reads them on every invoice, and so does whoever covers for you.

“PO number required”

An invoice without one isn't ready for approval.

“Attach the signed work order”

The document is attached from the job it came from.

“They call it CTN, we call it Case”

Their codes and spellings are matched to your products.

“Bill per shipment, not per order”

Partial deliveries bill as they ship.

“Send invoices to the AP inbox, copy the buyer”

Drafted emails go to the right people, including whoever sent the PO.

Questions

What billing teams ask us

Will it send anything without me?
No. Invoice emails and reminders are drafted into your mailbox. You read them and press Send.
What happens when it doesn't know something?
It asks. Questions are grouped so you answer them in one sitting: who the customer is, then the products, then prices and terms. You don't get asked the same thing twice.
What if a document says something different from our price list?
You see both prices side by side and pick one. Neither is overwritten silently.
Can I fix a draft by hand?
Yes, and anything you change stays changed. duebird won't overwrite a value you set.
Does it send from my own email address?
It can send from your connected Google or Microsoft mailbox, or from your company's address.

30 minutes, your paperwork

Bring the paperwork you dread

The PO that never matches, the customer with six rules, the remittance nobody can read. We'll show you what duebird does with it.

Book a demo Follow one order first