How it works

Follow one order from the PO to the payment

The easiest way to understand duebird is to watch one order go through it. Here is one from Harbourline Foods.

  1. Tuesday 9:12 · The PO arrives

    Harbourline emails a purchase order

    It lands in your AR mailbox as usual, which forwards to duebird. duebird sees a PDF attachment from a known customer and puts it in front of your team to let in. Newsletters and replies are left as mail.

    Purchase orderPO 4512

    Harbourline Foods Ltd.

    BRK-22 Brake cleaner 500ml40 CTN$62.40
    NTR-6 Nitrile gloves, L12 CS$38.00
    RAG-25 Shop towels20 BX$19.75

    Ship to: Dock 3, Burnaby BC · Net 30

  2. Tuesday 9:14 · It reads the PO

    Two items match. One needs you.

    duebird matches BRK-22 and NTR-6 to your products from Harbourline's earlier orders. RAG-25 is new. It asks whether it's your existing shop towel product or something to add. Once you answer, the order is created by itself.

    Catalog · 1 questionNeeds you

    Harbourline's PO lists RAG-25 Shop towels. It looks like your product Shop towels, 200 ct (TWL-200).

    Same productAdd as new

  3. Thursday 16:40 · Part of it ships

    The warehouse sends a delivery note

    38 of 40 cases of brake cleaner went out, plus all the gloves and towels. The shipped lines become billable now. The 2 remaining cases stay on the order until they ship.

    Delivery noteDN-0931
    BRK-2238 CTN
    NTR-612 CS
    RAG-2520 BX

    Received, M. Okafor

  4. Friday 8:30 · The draft is ready

    An invoice with its backup attached

    Each line shows the PO line and delivery note behind it. Sales tax is worked out for British Columbia. Harbourline requires the PO and proof of delivery, so both are attached. The invoice goes to the approver for this customer.

    KSKinsol Industrial SupplyUnit 4, 8100 Fraser Way · Burnaby BCGST/HST 81234 5678 RT0001
    InvoiceDraft · numbered on approval
    PO number
    4512
    Invoice date
    16 Oct 2026
    Terms
    Net 30
    Due
    15 Nov 2026
    Bill toHarbourline Foods Ltd.Accounts Payable · [email protected]
    Ship toHarbourline · Dock 3Burnaby BC
    DescriptionQtyAmount
    Brake cleaner 500ml BRK-22PO 4512 · L1DN-093138 CTN2,371.20
    Nitrile gloves, L NTR-6PO 4512 · L2DN-093112 CS456.00
    Shop towels, 200 ct TWL-200PO 4512 · L3DN-0931Your answer20 BX395.00
    Calculated, not readGST and PST worked out for goods delivered to Burnaby, British Columbia.
    Subtotal
    3,222.20
    GST 5%
    161.11
    PST 7% · BC
    225.55
    Total due
    CAD 3,608.86
    Attached: PO 4512 · DN-0931 (signed)Ready for approval
  5. Friday 10:05 · Approved and sent

    Your approver signs off, you send it

    Once approved, the invoice is numbered and its email is drafted to Harbourline's AP inbox, copying the buyer who sent the PO. You read it and press Send. It then posts to your accounting system.

    To: [email protected] · Cc: Ivy Chen (sent PO 4512)Re: PO 4512

    Hi, please find invoice INV-00418 for PO 4512 attached, with the signed delivery note. Payment is due by 15 November.

    Drafted by duebirdSendEdit
  6. Three weeks later · The money

    The payment comes back to the right invoice

    Harbourline's remittance arrives. duebird reads which invoices it pays and lines up the money. If it's short, you see by how much and why. If it's late, a follow-up is drafted for you.

    Payments / RA-2210 · Harbourline Foods
    Payment · HarbourlineMatched
    INV-00418CAD 3,608.86Paid in full, per remittance RA-2210
    Placed the way the remittance said

30 minutes, your paperwork

Run one of your own orders through it

Send us a PO and its delivery note before the call. We'll walk through what duebird makes of them.