Every seat, every overage, every renewal, billed and collected
Annual licences, seats that change mid-term, usage over a commitment, implementation milestones and managed-services retainers. duebird turns each agreement into a billing schedule, prorates every change from its date, and chases every invoice until it's paid.
Where it leaks
Where SaaS and IT revenue slips away
Seats added, never billed
Four users are added on the 18th. The change lands in next quarter's invoice, or never.
Overages nobody invoiced
The usage export sits in a folder while the commitment was passed weeks ago.
The uplift in clause 4.3
The agreement says prices rise in January. The person who read it has moved on.
Annual invoices that sit unpaid
A $36,000 renewal goes out and nobody follows up until it's 60 days late.
Tax on software
Whether software is taxed depends on the state or province, and on exactly what is sold.
Prepaid credits left untouched
A customer prepaid for hours or usage, and nobody draws the balance down.
How it runs
From the signed agreement to cash in the bank
The agreement is read
The MSA, order form or renewal is read clause by clause: prices, seats, allowances, minimums, uplifts and notice periods. You confirm the schedule it sets up.
Every charge on its own terms
Licences in advance, usage in arrears, setup as milestones, retainers monthly. Each with its own calendar, price steps and discounts.
Changes billed from their date
Seats added or removed, a plan upgrade, a new price: billed from the day it happened, with what was already invoiced reconciled.
Invoices ready before the date
Upcoming invoices are prepared ahead and shown before they're raised. Nothing catches up silently if something falls behind.
Renewals chased until they're paid
Annual and quarterly invoices are followed up with notes written for each account, and payments are matched as they land.
What SaaS and IT teams use most
The billing models software agreements actually use
Seats and ramps
Seat counts that change mid-term, and prices that step up year by year.
per seatramps
Usage over an allowance
Measured as a sum, a peak or the last reading, with unused allowance rolled over.
usagerollover
Minimums and prepaid credit
A minimum spend trued up at the end of the window, prepaid balances drawn down as usage bills.
commitments
Renewals and notice
Auto-renewing terms held until the notice deadline passes, flagged before it does.
renewals
Uplifts with caps
A fixed percentage or an index, with a floor and a cap, from the date the agreement says.
escalation
Sales tax on software
SaaS and IT services taxed by where the customer is and what's sold, with the reason on every line.
CanadaUS states
Keep going
Where SaaS billing goes next
30 minutes, your paperwork
Send us one customer agreement
We'll show you the schedule it produces, the next three invoices, and the follow-up for the one that's late.