Bill exactly what the agreement says, every month

Retainers, setup fees, milestones and extra hours, agreed months ago in a contract nobody re-reads. duebird writes the proposal, has it signed, turns the signed terms into a billing schedule, and bills each charge on its date with the clause behind it.

Customers / Westbay Clinics · Managed IT
October invoiceScheduled
Monthly retainer$4,500.00Billed in advanceMSA §4.1
Extra hours$1,072.506.5 h × $165.00, approvedTS-W42
Rate upliftScheduled+4% from 1 Jan, already on the scheduleMSA §4.3
The clause behind every charge

Where it goes wrong

Where services billing loses money

The escalation nobody applied

The contract says +4% in January. The invoice still says last year's rate.

Extra hours left unbilled

Time over the retainer is logged and never invoiced.

Milestones missed

A milestone was reached in March. Nobody told billing.

Terms retyped three times

Into the proposal, into the contract, into the billing setup, with a chance to get them wrong each time.

Renewals on autopilot

An agreement renews on old terms because the notice date passed.

"Why did this go up?"

The client asks, and the answer is somewhere in a shared drive.

An engagement with duebird

From proposal to the twelfth invoice

  1. 01

    Quote the work

    Write the quote from your service catalog, with optional add-ons the client can tick. They accept online.

  2. 02

    Send the agreement for signature

    The MSA is written from your template with the accepted terms filled in, approved internally if the wording changed, and signed by email link and countersigned in duebird.

  3. 03

    The signed terms become a schedule

    Bring the signed contract into billing. Its fees, rates, escalation and milestone are proposed as a schedule, each citing its clause, for you to confirm once.

  4. 04

    Every month bills itself

    The retainer bills in advance, extra hours bill in arrears from your time records, and the milestone bills when you mark it reached. The anniversary increase applies on its date.

  5. 05

    The renewal is your decision

    The notice deadline shows up weeks ahead, so you renew on new terms, or end the agreement and every charge it bills, on purpose.

Built for services

What services firms use most

Retainers and seats

A quantity at a monthly price, with seat changes taking effect from a date.

per seat

Extra hours

Time recorded and billed in arrears at the contract rate.

usage

Milestones and instalments

Amounts due on a date or when reached, or a percentage of the total.

milestones

Proposals and contracts

Written and signed in the same place billing runs.

e-signature

Escalations and renewals

Anniversary increases applied, notice deadlines flagged.

+% yearlynotice

Projects

Engagements under the client's project number, one invoice per project.

projects

30 minutes, your paperwork

Send us one client agreement

We'll show you the schedule it produces and the invoices that follow.